Shipping Policy

Thank you for shopping with VichyDeodorants.com. This Shipping Policy explains how orders are processed, shipped, and delivered.

Business Information

Business Name: SHAMJIT BARAI AND CO LLC
Website: VichyDeodorants.com
Email: sales@vichydeodorants.com
Phone: +1 813-942-6592
Address:
7901 4th St N STE 300
Saint Petersburg, Florida 33702
United States

Order Processing Time

Orders are usually processed within 1–2 business days after payment confirmation, excluding weekends and public holidays.

During busy periods, promotions, holidays, or stock checks, processing may take slightly longer. If there is a significant delay with your order, we will contact you by email.

Shipping Area

We currently ship orders within the United States.

If you are interested in bulk or wholesale orders, please contact us at sales@vichydeodorants.com before placing your order so we can confirm availability, shipping options, and pricing.

Shipping Rates

Shipping rates are calculated and displayed at checkout before payment is completed. The final shipping cost may depend on your delivery address, order weight, shipping method, and available carrier options.

From time to time, we may offer free shipping or promotional shipping discounts. Any available shipping promotion will be shown on the website or at checkout where applicable.

Estimated Delivery Time

Estimated delivery times may vary depending on your location and the shipping method selected at checkout.

Typical delivery time after dispatch is approximately 2–7 business days within the United States. Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, address issues, or other circumstances outside our control.

Order Tracking

Once your order has been shipped, you may receive a shipping confirmation email with tracking information, if tracking is available for your selected shipping method.

Please allow some time for tracking details to update after the carrier receives the package.

Incorrect or Incomplete Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

We are not responsible for delivery delays, failed delivery, lost packages, or returned packages caused by incorrect, incomplete, or outdated address information provided by the customer.

If you notice an address mistake after placing your order, please contact us immediately at sales@vichydeodorants.com. We will do our best to help, but we cannot guarantee address changes once an order has been processed or shipped.

Lost, Delayed, or Stolen Packages

Once an order has been handed to the shipping carrier, delivery is handled by the carrier. If your tracking shows the package was delivered but you did not receive it, please first check with household members, neighbors, your building office, mailroom, or local carrier office.

If your package appears lost or delayed, contact us at sales@vichydeodorants.com with your order number and tracking details. We will review the issue and assist where possible.

We are not responsible for packages stolen after confirmed delivery, but we will do our best to guide you on the next steps.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery at sales@vichydeodorants.com.

Please include your order number and clear photos of the product, packaging, shipping label, and any visible damage. This helps us review the issue quickly and offer a suitable solution where applicable.

Missing or Incorrect Items

If your order is missing an item or you received the wrong product, please contact us within 7 days of delivery at sales@vichydeodorants.com.

Please include your order number, photos of the items received, and a photo of the packing slip or shipping label if available.

Refused or Undeliverable Packages

If a package is refused, unclaimed, or returned to us due to an incorrect address, failed delivery attempt, or customer refusal, we may deduct original shipping charges, return shipping charges, and any carrier fees from any refund where applicable.

If you would like the order reshipped, additional shipping charges may apply.

Order Cancellations Before Shipping

If you need to cancel an order, please contact us as soon as possible at sales@vichydeodorants.com.

We can only cancel orders before they have been processed or shipped. Once an order has shipped, it cannot be cancelled, but you may request a return after delivery according to our Return & Refund Policy.

Bulk and Wholesale Shipping

Wholesale and bulk orders may require additional processing time and may be shipped using different carrier services depending on quantity, weight, and destination.

For bulk enquiries, please contact us at sales@vichydeodorants.com or call +1 813-942-6592.

Shipping Delays

We aim to process and ship orders promptly. However, delays may occur due to carrier issues, severe weather, holidays, high order volume, inventory checks, or other circumstances outside our control.

If your order is delayed significantly, we will do our best to provide an update and available options.

Contact Us

If you have questions about shipping, delivery, tracking, or bulk shipping options, please contact us:

SHAMJIT BARAI AND CO LLC
7901 4th St N STE 300
Saint Petersburg, Florida 33702
United States
Email: sales@vichydeodorants.com
Phone: +1 813-942-6592

Effective Date: May 21, 2026